Visit 111.nhs.uk or Phone 111
Who can help:
Community Drug Team worker
0203 889 9510 and reset.towerhamlets@cgl.org.uk
Who can help:
Psychologist, Doctor
0208 475 8080 and https://towerhamletstalkingtherapies.nhs.uk
Who can help:
Benefits Advisor, Social Prescriber (please submit an online request to book with them)
Citizens Advice: 020 7247 1050
Who can help:
Social prescriber
Social Services: 020 7364 5000
Who can help:
Health Visitor, Nurse
Health visitors have 2 locations you can see them at:
Ocean's Children's Centre
Mondays 9:30 - 11:30am
White Horse Road, Stepney E1 0ND
(We are based inside the park)
Wapping & Bigland Children's Centre
Thursdays 9:30 - 11:30am
15 Richard Street, E1 2JP
(Entrance is through Bigland Street)
Duty line on 0203 950 5685/87
Who can help:
Midwife, Doctor
The Practice offers a phlebotomy service in three segments on Monday to Thursday between 08:30-12:00, 13:00 – 14:45 and 15:00-16:20. Fridays between 08:30-12.30 and 13:30-16:20. An appointment is required, so please book this with reception. Getting your bloods taken at the practice means that the service is closer to our patients’ home and waiting times are likely to be significantly shorter.
Who to see:
Nurse
Health Care Assistant
Most local pharmacies
Who to see:
Nurse
Doctor
Who can help:
Nurse
Who can help:
Senior Patient Assistant
Patient Assistant Manager
Who can help:
Doctor, Family Planning Clinic
Who can help:
Nurse
Healthy Lifestyle Advice
Find your ideal weight
Who to see:
Nurse
Health visitors have 2 locations you can see them at:
Ocean's Children's Centre
Mondays 9:30 - 11:30am
White Horse Road, Stepney E1 0ND
(We are based inside the park)
Wapping & Bigland Children's Centre
Thursdays 9:30 - 11:30am
15 Richard Street, E1 2JP
(Entrance is through Bigland Street)
Duty line on 0203 950 5685/87
If you are unable to attend the surgery, the doctors do home visits after morning surgery. Please ring 020 7780 8000 before 11.00am
Who can help:
Continence nurse, Nurse, Doctor
Who can help:
Doctor
Who to see:
Antenatal Clinic
Antenatal Clinic - Wednesday morning by appointment
Who can help:
Practice pharmacist, Doctor, Community pharmacist
If you are experiencing a mental health crisis, you can call the Tower Hamlets 24 hour Crisis Line number on NHS 111 , 'Option 2' in East London.
Callers will be able to speak to a mental health professional.
Who can help:
Doctor
Monday to Friday for chronic disease management including asthma, COPD, diabetes, ischaemic heart
disease. Vaccinations, wound care, lifestyle and dietary advice
Abortion advice available - Speak to a GP
Who to see:
Pharmacist
Family planning clinic
By appointment via GP
- Please order your repeat prescription in plenty of time as it will take us up to 2 working days to process your request. Don't wait until you run out of medication completely.
- The quickest and easiest ways to do this is online using the NHS App (Click here). If you have not yet activated your online access, please ask reception for your PIN. Proxy access is also available for children or those you care for. For information on how to register with these secure services, see our online services page. Remember to nominate your chosen pharmacy so that we can send your prescription electronically, use the NHS find a pharmacy site to search for one close to you.
- If you cannot use the NHS app, you or someone acting on your behalf can ask your usual nominated pharmacy to place the order or visit the practice and speak to our reception team to place it.
- *PLEASE NOTE THAT FOR SAFETY REASONS AND TO KEEP OUR PHONE LINES FREE, WE ARE UNABLE TO TAKE REPEAT PRESCRIPTION REQUESTS OVER THE PHONE.*
Who can help: you can view your results securely online via the NHS App - please ask reception to obtain a login
Who can help:
Sexual Health clinic, Nurse, Doctor
Who can help:
Smoking cessation advisor, Nurse
Who to see:
Nurse
Who can help:
Nurse
What do we offer?
We offer the following NHS vaccinations for travel abroad for adults and children:
Diphtheria, tetanus & polio (DTP) (NHS)
Typhoid (NHS)
Hepatitis A (NHS)
Cholera (NHS)
For more information regarding travel advice please visit the following link:
Phone 0207 780 8000 as soon as possible. The receptionist will take your contact number and information about why you are calling. This will be passed to the on-call doctor who will ring you back. If we have reached maximum capacity for the day then we may direct you to the 111 service for non life threatening matters.
Who can help:
Nurse, Doctor