Accessibility
Jubilee Street Practice provides advocacy and translation services for any patient who does not speak English. The practice can provide interpreters in many other languages via The Language Shop.
We have several members of the practice can can provide Bengali translation as well.
All are welcome, your nationality or immigration status do not affect your right to register with us and you don’t need proof of address or proof of ID (although sometimes having a letter with the address can help us enter your address in the correct format). Please click on the following links for more information on our pledge to being a safe surgery.
Any patient, regardless of sexual orientation or gender expression, has the right to care at Jubilee Street Practice and we have a zero-tolerance policy towards discrimination. For more information and resources from the NHS click the link below.
The premises are designed to accommodate all patients, including patients with disabilities. If you are in need of a chaperone or an aid please let us know.
We have an advocacy group for patients with learning disabilities
We believe very strongly that the information on our website should be easy to access by anyone.
Meeting standards
We are committed to complying with the Disability Discrimination Act and have made significant improvements to our new site in order to reduce the barriers experienced by people with disabilities.
Our website has been designed and built to meet the W3C Web Accessibility Initiative (WAI) web content accessibility 'AA' guidelines.
We are aware, however, that occasionally we do make mistakes. If you find any of our pages inaccessible please email webmaster@kilodesign.com to let us know.
Please include details of the technology you are using and we will make every reasonable effort to either remove the barrier or provide the information in a format that you find acceptable.
Alternative text
We use alternative (alt) text labels on all the graphics on the website. These appear as you hover over the graphic with a mouse and provide a description of the graphic which can be read in screen readers.
Links
All text links within our site have been written so that they make sense when read out of context (eg by screen readers) and have 'alt' text labels.
Change the text size
Site visitors can also change the size of the text on screen by using the settings in their browser.
Downloading documents
Where possible we try to provide downloadable documents in different formats including PDF.
If you have difficulties obtaining information from a PDF you can use Adobe's web-based conversion service to produce an HTML version. However, please be aware that the standard of HTML produced is not very good.
If any downloadable document presents a barrier to accessing information, please email webmaster@kilodesign.com to let us know. Please include details of the document in question, the problems encountered and what we can do to help.