Important Dates

9th May 2023Important information, Patient information, Practice information

Jubilee Street Practice Closure Dates:

Please note the Jubilee Street Practice will be closed from 12.30pm to allow staff to attend a Protected Learning Time on the following dates:

Thursday 25th May 2023

Tuesday 13th June 2023

Thursday 20th July 2023

We will re-open the following mornings at the usual time.

For any urgent medical queries please call 111, or in an emergency call 999.

For a full list of closure dates up to December 2023 please see our ‘JSP what’s on calendar’  

Air Pollution & You

8th May 2023Self care

Air pollution is in the air that we breathe in, there are lots of different types of pollution in the air around us and it can be damaging to everyone’s health.

Take a look at the simple Air Pollution and You checklist to see what actions you can take to help reduce yours and your family’s exposure to air pollution, and improve symptoms like coughing, wheezing and breathlessness. More information on the impacts of air pollution can be found on the NHS North East London website.

Air Pollution & You poster describing tips on how to reduce the impacts of pollution on your health

15th March 2023Patient information

Diabetes and Ramadan

There are a couple of webinars and workshops that are being organised around how to safely manage your diabetes during Ramadan.

The in-person workshop being organised by Diabetes UK is for women only and you can find more information on the following leaflet.

Flyer promoting a workshop on Diabetes and Ramadan

 

The online webinar is being organised by the British Islamic Medical Association (BIMA). You can sign up to their webinar by clicking the image below and filling out an online form.

  

Diabetes management during Ramadan

16th February 2023Patient information, Uncategorised

Image of Lanterns and glowing light depicting Arabian theme

Ramadan Mubarak 2023

Ramadan is soon upon us, and for those who have diabetes and wish to fast we strive to support you so that you can fulfil your fasting safely without compromising your health.
This is just a reminder that it is important to get advice in advance regarding how to manage medications during Ramadan. There is normally Ramadan teaching sessions held at Mile End Hospital, the information however will be general therefore if you have lots of medications or dosset boxes it’s best to seek personal advice from your practice.
Islam gives exemptions from fasting if you have complex medical problems that are compromised by fasting for long periods. Those that are unable to fast during Ramadan can fast during the winter months when the days are short or can donate money for charity instead of fasting (Fidya & Kaffarah).

Main problem during Ramadan is avoiding hypoglycaemia (low sugar levels) and avoiding acute kidney injury due to lack of water intake throught the day.
People with Type 1 diabetes and those with renal failure, pregnant, frail or with other medical conditions where fasting will affect them negatively are advised against fasting.
During Ramadan, medications that are normally taken at breakfast time are usually taken at Iftar and the night medications are usually taken at Sehri time. For those with lunchtime medications, it’s important to ask when to take the medication instead of assuming you can just stop taking it. Due to the short periods when one can eat and drink, some medications need reducing but not all need stopping.

All diabetes medications including insulin which are taken at Iftar should be taken during the meal or just after the meal to prevent hypo happening as one would have been fasting for over 12 hours. This is why it is extremely important to get help from one of the diabetes nurses on dosing in advance, you can do this onlinbe by submitting a request to the admin team to call you back using this link.

It is important to remember to switch back to taking your medications how you normally take them after Ramadan is over.

Hoping you fulfil your wishes for Ramadan 2023

Bonnie Mpofu (Diabetes Specialist Nurse)
Jubilee Street Practice

What we are doing at JSP to make as many GP appointments available to you as possible

25th November 2022Practice information

Dear patients of The Jubilee Street Practice,
We would love to update you on what we are doing at JSP to make as many GP appointments available to you as possible.
At JSP, we offer a wide range of face-to-face, telephone and video consultations. Over the years, and prior to the Covid-19 pandemic, we have found that many patient queries and consultations can be managed safely, quickly and effectively over the phone or a video consultation, meaning more flexibility for our patients and greater capacity for GP appointments, as our doctors will be able to treat more patients in a day. Of course, there are many situations in which a telephone appointment would not be appropriate – for example, if you required a physical examination. In this case, the doctor speaking with you over the phone will offer you a face-to-face appointment as soon as possible, often on the same day.
Our latest figures from Edenbridge show that in the month of October 2022, we held 4,886 GP consultations for our patients. This is in addition to the thousands of monthly appointments delivered by our practice nurses, specialist nurses, healthcare assistants, physician associate, practice pharmacist, mental health practitioner and midwives, many of which are conducted face-to-face.

Here is the breakdown of the 4,886 GP consultations last month:
• Telephone consultations: 3,479
• GP surgery (face-to-face): 1,149
• Remote consultation: 154
• Home visits: 57
• Discussion with a colleague: 10
• Video consultation: 9
• Home visit note: 8

In 2016, we were rated “Outstanding” by the Care Quality Commission (CQC), after implementing our “tele triage” model, which sees all patient calls, eConsults, walk-ins and email requests personally triaged by a GP, who will then book the patient the quickest and most appropriate appointment type to ensure we treat as many patients as possible each week and that patients are able to speak to the right person.
As a practice, we are constantly evaluating our systems and seeking ways to improve patient care. Our current quality improvement projects include looking at ways in which we can increase our capacity of telephone answering with the number of administrative staff we have, and improving our patient registration system.
All feedback we receive from our patients, be this written or verbal, positive or negative, is carefully considered by all members of the team. As always, we would encourage as many of our patients as possible to connect with our Patient Participation Group (click here for more details on our patient participation group), where you will be the first to hear about any proposed changes to the way we work and given an opportunity to give your opinion and feedback.
Finally, we would like to thank our patients for supporting us, especially over the past couple of years. Your kind words of encouragement have been truly humbling, and serve as a reminder of why we do what we do every day.
We will be looking to update you more frequently on our appointment offerings, so please watch this space!

The Jubilee Street Practice joins the GP Care Group

18th October 2022Practice information

The GP Care Group and The Jubilee Street Practice are delighted to announce a new partnership from 1 October 2022. 

The Jubilee Street Practice enters an arrangement to protect its long-term future as an independent practice by joining the GP Care Group. It hopes to maximize opportunities of scale within an organization that holds a growing track record of understanding and valuing primary care.

Under the new arrangement the Jubilee Street partners retain responsibility, and have managerial freedom, for running the practice and are joined by Dr Joe Hall, Vice Chair of the Care Group, who has a non-operational role representing the Care Group’s interests. Joint hopes for the future of the practice include moving towards arrangements to become a company limited by shares, and working together to harness and scale both learning, and new, sustainable models for the delivery of care.

The Care Group Joint Chief Executive, Chris Banks, said: “We were delighted to be approached for support by the Partners at Jubilee Street.  The Practice has a well-deserved reputation for innovation and excellence, and the Care Group is keen to work alongside them to develop new models of best practice both in general practice and across the health and care system. As the GP Federation for Tower Hamlets we are determined to support Jubilee Street, Island Health and other Tower Hamlets practices to thrive and grow.”

The Jubilee Street partners said “Moving towards new organizational models that spread risk whilst still allowing us opportunities to innovate and test different models of general practice is something we have been considering for several years. We feel committed to playing our part in designing the future models of general practice, and partnering with the GPCG felt like the best choice for our practice. We share a similar ethos and appetite for innovation, and feel that this decision will open opportunities for our staff, our patients, and general practice more broadly.”