Getting Help Just Got Easier: Try Our New Quick Online Form

22nd April 2026Important information, Newsletters, Online services, Practice information

We’ve listened to your feedback. 
Many of you told us our old online forms were too long, confusing, and frustrating. So we’ve made a change. 
From 27 April, we are introducing a new, simpler way to contact us online. 

What’s new? 

  • Only 6 questions  
  • Quicker to complete  
  • Easier to use on your phone  

Why this is better 

Most patients will now get help faster online than waiting on the phone. 
Your request goes straight to the right team, helping us respond more quickly. 

What we’re asking you to do 

If you can, please try the online form first.

  • It’s quicker than calling 
  • It helps us help you faster 

What stays the same 

  • You can still call us, if you don’t have access to the internet,
  • you can access free Wi-Fi in our practice or community venues.
  • You can still visit the practice
  • We will support anyone who needs help   

You may not always need a GP 

You can also get help from: 

These are run by trained clinicians who can treat you safely and refer you back to us if needed. 

We’re here for you 

We are proud to be a twice rated CQC Outstanding practice. This change helps us improve your experience. This is about making things simpler, quicker and better for you.

We’d love to see how you are experiencing this change by adding your feedback here, to see if there are things we can do to make this even better for our patients.

Important Dates

29th March 2026Important information, Patient information, Practice information

Jubilee Street Practice Closure Dates:

Please note the Jubilee Street Practice will be closed from 12.30pm to allow staff to attend a Protected Learning Time on the following dates:

Tuesday 17th March 2026

Thursday 23rd April 2026

Tuesday 19th May 2026

We will re-open the following mornings at the usual time.

For any urgent medical queries please call 111, or in an emergency call 999.

For a full list of closure dates please see our ‘JSP what’s on calendar’  

Meningitis: What You Need to Know

19th March 2026Uncategorised

🧠 What is meningitis?

Meningitis is an infection that causes swelling around the brain and spinal cord.
It can be caused by bacteria or viruses and can become serious very quickly if not treated.

Although rare, it is most common in babies, young children, teenagers and young adults.

What is meningitis? Symptoms, risks and how to protect yourself – UK Health Security Agency

⚠️ Symptoms to look out for

Symptoms can appear in any order and may look like flu at first — but can worsen quickly.

Common symptoms:

  • Fever (high temperature)

  • Severe headache

  • Vomiting

  • Stiff neck

  • Sensitivity to light

  • Confusion or difficulty waking

  • Seizures (fits)

Signs of serious illness (sepsis):

  • Very cold hands and feet

  • Pale, blotchy or mottled skin

  • Severe limb or joint pain

  • Rapid breathing

  • Rash that does not fade when pressed (glass test)

👉 Meningitis can make someone very unwell within hours — keep checking anyone who is ill.

👶 Symptoms in babies

  • Floppy, unresponsive, or difficult to wake

  • High-pitched crying

  • Refusing feeds

  • Bulging soft spot (fontanelle)

  • Pale or blotchy skin

📲 Concerned or been in contact?

  • If you have been told you may have been exposed or are worried about symptoms:

    • Use our AccuRx service for advice

    • Or contact the practice

👉 Antibiotics or further advice are only needed for close contacts in some cases.

💉 Meningitis vaccines

MenB (Babies)

  • Given to children under 2 years

  • Check your child’s Red Book

  • Contact us if any vaccines were missed

MenACWY (Teenagers)

  • Given at age 13–14 in school

  • Protects against four types of meningitis

  • Catch-up available up to age 25

👉 Missed vaccines:
https://www.schoolvaccination.uk/catch-up-clinics/tower-hamlets

At the GP surgery

  • MenACWY available for ages 14–24

Not eligible on the NHS?

  • MenB and MenACWY vaccines may be available privately

🔗 Official UK guidance (recommended)

For full, up-to-date advice from UK Health Security Agency:

👉 Read UKHSA meningitis guidance

🟢 What to do

  • Mild concern: Contact the practice or use AccuRx

  • Urgent advice: Call NHS 111

  • Emergency symptoms: Call 999 immediately

👉 Do not wait for all symptoms — act early.

💬 Reassurance

  • The overall risk to the general public remains low

  • Meningitis usually spreads through close, prolonged contact (e.g. living together, kissing)

  • The most important thing you can do is know the symptoms and act quickly

From Weeds to Watercress: GP-led Wellbeing Hub is Expanding General Practice Through Community, Connection and Co-Design

11th March 2026Uncategorised
From Weeds to Watercress: GP-led Wellbeing Hub is Expanding General Practice Through Community, Connection and Co-Design
At the IHI BMJ International Forum on Quality and Safety in Healthcare in Oslo on Wednesday 11th March 2026, we shared the story of From Weeds to Watercress – a community-powered wellbeing movement that began at The Jubilee Street Practice in Tower Hamlets, one of London’s most diverse and economically challenged neighbourhoods.
 
What started as a simple idea, bringing people together around health, connection and nature, has grown into the Tower Network 9 Wellbeing Hub, a GP-led neighbourhood model tackling health inequalities through community, prevention and partnership.
 
Through walking groups, chronic pain workshops, gardening projects, and culturally tailored men’s and women’s programmes, patients and clinicians are co-designing solutions that move health beyond the consulting room and into the community.
 
These resources are shared in the spirit of open learning and global improvement, so that others can build on the work and adapt it to their own local populations. 
Explore the downloadable resources from our World Café session and discover how communities, clinicians and local organisations can work together to grow healthier neighbourhoods – from the ground up.
 
By grounding programmes in quality improvement, local data and patient voice, the initiative continues to grow in ways that are measurable, sustainable and deeply human. Sometimes the most powerful health interventions don’t start with a prescription – they start with people, purpose and a patch of soil.
 
​From Weeds to Watercress (841 x 594 mm).pdf

MRI Access

19th November 2025Important information, Patient information, Practice information
Due to changes implemented by the Tower Hamlets Integrated Care Board for all practices in the area, we no longer have the ability to directly book routine MRI scans for musculoskeletal concerns. All patients must now be referred to the Specialist Physiotherapy Team first, and an MRI can only be requested by them if appropriate.
 
We understand the challenges this may cause and appreciate that this may be frustrating. Unfortunately, this is a system-wide change, and we are unable to alter the process.
 
Thank you for your understanding.